Coronavirus COVID-19

We understand this is a challenging time and we are ready to deal with any concerns you have regarding Covid-19.  It is important to remember, however, that everyday medical issues continue to occur during this period.  We continue to be available for any medical needs, as well as routine pregnancy care, childhood vaccinations, and urgent blood tests/investigations.  Please telephone the surgery to make these appointments.

As per HSE guidelines DO NOT show up to the practice unannounced.  Together we can help prevent the spread of COVID-19.

Patients we understand that this is a very challenging time.  While this is new for you, please understand that this is also new for our staff and GPs.  Your patience is appreciated while we work through this together.

Please ensure you have your RSI (PPS) number for any COVID-19 related queries.

If you cannot get through to the surgery and it is an emergency please call 999 for an urgent ambulance.

We are constantly monitoring the HSE website for updates and will update our website if necessary.




Repeat Prescription Requests During COVID-19 Pandemic

If you need a repeat prescription the usual 72 hours timeline to issue the prescription to your nominated pharmacy still applies.    Please also remember to telephone your pharmacy as usual to request your prescription to be issued.

You now need to email all  requests to with ALL the following information:

  • Name
  • Date of Birth
  • Your Doctor’s Name
  • Names of each medication required
  • Pharmacy name
    (Phelan’s Glanmire, Pharmacy First Plus, Bourkes Mayfield, Irwin’s Mayfield, Moynihan’s Watergrasshill)

Unfortunately we cannot at this time facilitate prescription requests to other pharmacies.

Under no circumstances will anyone be able to collect a prescription from the surgery.

Please DO NOT email with clinical queries or medical problems. If you are unwell or worried about any symptoms please phone the surgery at 021-482 1111.

Social Welfare Certs During COVID-19 Pandemic

When you telephone to request a social welfare cert it will now be emailed directly to the Department of Employment Affairs and Social Protection.  When you contact the practice please ensure that you have your PPS number to hand. For anyone who wants to claim for the Covid19 illness payment, please see the website link below and follow the instructions:

If you are in receipt of  social welfare  payment in relation to an existing illness, then please contact the surgery to request your Social Welfare Certificate in the usual manner and we will arrange to submit same on your behalf electronically.

Under no circumstances should you attend the surgery to request or collect a social welfare cert.

Due to the current pandemic we are not in a position to issue employer sick notes.

Please do not use the email address to request Social Welfare Certificates.  This is used only for prescription requests only.