COVID-19 and attending the Surgery UPDATED 28/06/2021

Woodview Family Doctors have completed the rollout of the Covid19 vaccines to the at risk groups as identified by the HSE.   You will now need to register on the HSE portal for your vaccine appointment.

Woodview Family Doctors remain open throughout the Covid-19 pandemic.  We have put protocols in place to ensure the safety of patients and staff in line with Department of Public Health guidelines.    Our waiting room has now reopened but at a significantly reduced capacity.   To comply with  Public Health guidelines your visit to the surgery will be less than 15 minutes.  Any patient over 13 years of age will have to wear a face covering.

As per HSE guidelines please DO NOT attend the surgery if you or a close contact have any Covid19 symptoms.

We understand that this is a very challenging time.  Your patience is appreciated while we adjust to this new working environment.

If you cannot get through to the surgery and it is an emergency please call 999 for an urgent ambulance.

 

 

 

HSE Cyber Attack

Due to the HSE IT system cyber attack, health care services will be significantly impacted. The HSE have asked that we only order URGENT blood tests and X-ray imaging. They have informed us that there will be significant delays in the processing and reporting of these tests. As such, we will only be able to take emergency blood and urine samples until the HSE system is back up and running again. If you have an appointment for routine bloods at Woodview in the coming week, we will be in contact with you to reschedule your appointment.

We will continue to assess patients for Covid testing but results will take longer and in the meantime anyone with Covid symptoms should self isolate and follow public health advice.

South Doc and Emergency departments continue to operate.

If you have a query about an upcoming hospital appointment please check HSE.ie for latest information.

Medical Certification & Requesting a Prescription & S.W. Certification

Parents/Guardians will be concerned about children being unwell and school attendance.  There will also be concerns about requiring medical certification to be able to attend childcare facilities.

Please see some helpful information on the Frequently Asked Questions section of this website.

Regarding adults with underlying medical conditions who are concerned about returning to the workplace.  Please also refer to the Covid 19 page.

Click here for a quick guide to self-isolation guidelines.

Repeat Prescription Requests and Social Welfare Certificates During COVID-19 Pandemic

If you need your usual repeat prescription, please give us  five working days’  notice.   This will allow your doctor time to check and prepare your prescription.   Please telephone your pharmacy to arrange dispensing and a collection day/time.

Please email  your prescription request to admin@woodviewfamilydoctors.ie with ALL the following information:

  • Name
  • Date of Birth
  • Your Doctor’s Name
  • Names of each medication required
  • Pharmacy name

Please DO NOT email with clinical queries or concerns. If you are unwell or worried about any symptoms please phone the surgery at 021-482 1111.

SOCIAL WELFARE CERTIFICATION

When you telephone to request a Social Welfare Cert it will now be electronically submitted on your behalf directly to the Department of Employment Affairs and Social Protection.  When you contact the practice please ensure that you have your PPS number to hand.

If you are in receipt of  social welfare  payment in relation to an existing illness, then please contact the surgery to request your Social Welfare Certificate in the usual manner and we will arrange to submit same on your behalf electronically.

If you are seeking illness benefit due to a Covid-19 case, whether restricting your movements due to having had a COVID19 test (or a household member is having COVID19 testing) and you are unable to go to work you can apply for Illness Benefit for COVID-19 absences.  Please note an Ilness Benefit application form is available on line for Covid-19 related cases (self isolation or diagnosis) only.  This online facility is available at the following link:  https://services.mywelfare.ie/

If you are claiming Illness Benefit for a new illness, you will need to submit an Ilness Benefit Application (1B1 Form) directly to the Department of Social Protection and your doctor will submit electronically the Certificate of Incapacity for Work on your behalf.   You can request an IB1 Form to be sent out to you by phoning 1890 800 024 or by e-mail to  forms@welfare.ie

Please DO NOT use the practice email address to request Social Welfare Certificates.  This is used only for prescription requests only.