Coronavirus COVID-19

Woodview Family Doctors remain open throughout the Covid-19 pandemic.  We have put protocols in place to ensure the safety of patients and staff in line with Department of Public Health guidelines.  Our waiting room remains closed.  We have changed the way we manage GP and Nurse consultations .   Initially,  you will have a telephone consultation and then the doctor or nurse will arrange an examination at the surgery, if medically necessary.    To comply with  Public Health guidelines your visit to the surgery will be less than 15 minutes as your medical history will have been taken at the telephone consultation.

It is important to remember, however, that everyday medical issues continue to occur during this period.  We continue to be available for any medical needs, as well as routine pregnancy care, childhood vaccinations, and urgent blood tests/investigations.  Please telephone the surgery to make these appointments.

As per HSE guidelines please DO NOT attend the practice without a prearranged appointment .

We understand that this is a very challenging time.  Your patience is appreciated while we adjust to this new working environment.

If you cannot get through to the surgery and it is an emergency please call 999 for an urgent ambulance.

 

 

 

Repeat Prescription Requests During COVID-19 Pandemic

If you need a repeat prescription the usual 72 hours timeline to issue the prescription to your nominated pharmacy still applies.    Please also remember to telephone your pharmacy as usual to request your prescription to be issued.

You now need to email all  requests to admin@woodviewfamilydoctors.ie with ALL the following information:

  • Name
  • Date of Birth
  • Your Doctor’s Name
  • Names of each medication required
  • Pharmacy name and the pharmacy’s secure healthmail hse email address

Pharmacies that collect directly from our surgery, thus ensuring your social contacts are minimised according to HSE guidance on COVID-19 are:
Phelan’s Glanmire, Pharmacy First Plus Glanmire, Bourkes Mayfield, Irwin’s Mayfield and Moynihan’s Watergrasshill.

Please DO NOT email with clinical queries or concerns. If you are unwell or worried about any symptoms please phone the surgery at 021-482 1111.

Social Welfare Certs During COVID-19 Pandemic

When you telephone to request a Social Welfare Cert it will now be emailed directly to the Department of Employment Affairs and Social Protection.  When you contact the practice please ensure that you have your PPS number to hand. For anyone who wants to claim for the Covid19 illness payment, please see the website link below and follow the instructions:

https://services.mywelfare.ie/

If you are in receipt of  social welfare  payment in relation to an existing illness, then please contact the surgery to request your Social Welfare Certificate in the usual manner and we will arrange to submit same on your behalf electronically.

Under no circumstances should you attend the surgery to request or collect a Social Welfare Certificate or an  Employer Sick Note.   If you forward a S.A.E. we can arrange to post out your Employer Sick Note.  This is in keeping with Public Health guidelines to try and to keep physical contact to a minimum.

Please DO NOT use the practice email address to request Social Welfare Certificates.  This is used only for prescription requests only.